旅遊服務英語

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旅遊服務英語

　　書特點以板塊設計為主，分為旅遊服務英語——包括導遊英語、酒店英語和會展英語，其次為景區旅遊英語；最後為中國社會與文化介紹。每單元內容包括五部分；單元目標、介紹明確工作職責、以1～2個對話及情景對話練習，並附有涵蓋該對話的主要專業知識內容的情景對話填空、翻譯練習及寫作短文閱讀則為該課主題內容的擴展為拓展相關知識內容列出相關網址以便於學生學習和查閱。 目錄Part One Tour Guide EnglishUnit 1 Meeting the Guests at the Airport  3Section 1  Introduction  3Section 2  Dialogues  4Dialogue 1  Meeting a Guest at the Lobby of the Airport  4Dialogue 2  Meeting the Guests at the Exit of the Airport  4Section 3  Exercises  6Section 4  Extensive Reading  8Unit 2  Helping with Accommodation  9Section 1  Introduction  9Section 2  Dialogues  10Dialogue 1  Helping the Tour Group to Check in at the Hotel  10Dialogue 2  Accompanying the Guest to Check in at the Hotel  10Section 3  Exercises  12Section 4  Extensive Reading  14Unit 3  Talking About the Itinerary  15Section 1  Introduction  15Section 2  Dialogues  16Dialogue 1  Discussing the Itinerary  16Dialogue 2 Discussing a Change in the Itinerary  16Section 3  Exercises  17Section 4  Extensive Reading  19Unit 4  On the Way to the Scenery  21Section 1  Introduction  21Section 2  Dialogues  22Dialogue 1  On the Way to Hailuogou Glacier  22Dialogue 2  On the Way to Mt. Emei  23Section 3  Exercises  25Section 4  Extensive Reading  27Unit 5  Dealing with Complaints  28Section 1  Introduction  28Section 2  Dialogues  29Dialogue 1  Complaining About the Service of the Hotel  29Dialogue 2  Complaining About the Service of a Restaurant  30Section 3  Exercises  31Section 4  Extensive Reading  32Unit 6  Dealing with Emergencies  34Section 1  Introduction  34Section 2  Dialogues  35Dialogue 1  A Guest????s Passport Is Lost  35Dialogue 2  A Guest Is Lost  36Section 3  Exercises  38Section 4  Extensive Reading  39Part Two Hotel EnglishUnit 1  The Front Office  43Section 1  Introduction  43Section 2  Dialogues  44Dialogue 1  Reservation  44Dialogue 2  Check in Services  45Section 3  Exercises  48Section 4  Extensive Reading  50Unit 2  The Housekeeping Department  52Section 1  Introduction  52Section 2  Dialogues  53Dialogue 1  Cleaning the Room  53Dialogue 2  Room Service  54Section 3  Exercises  56Section 4  Extensive Reading  59Unit 3  The Food and Beverage Department  60Section 1  Introduction  60Section 2  Dialogues  61Dialogue 1  Receiving the Dinner  61Dialogue 2  Special Chinese Food  62Section 3  Exercises  65Section 4  Extensive Reading  66Unit 4  Business Center  68Section 1  Introduction  68Section 2  Dialogues  69Dialogue 1  Ticket Services  69Dialogue 2  Sending a Fax  70Section 3  Exercises  73Section 4  Extensive Reading  74Unit 5  The Health and Recreation Club  76Section 1  Introduction  76Section 2  Dialogues  77Dialogue 1  At the Health Center  77Dialogue 2  At Beauty Salon  78Section 3  Exercises  81Section 4  Extensive Reading  83Part Three MICE EnglishUnit 1  Conference Services  89Section 1  Introduction  89Section 2  Dialogues  90Dialogue 1  Reserving a Conference Room  90Dialogue 2  Registering at a Conference  91Section 3  Exercises  93Section 4  Extensive Reading  95Unit 2  Expo Services  96Section 1  Introduction  96Section 2  Dialogues  97Dialogue 1  Discussing the Preparation Work for the Exhibition  97Dialogue 2  Application & Booth Reservation  97Section 3  Exercises  100Section 4  Extensive Reading  101Unit 3  Trade Fairs  103Section 1  Introduction  103Section 2  Dialogues  104Dialogue 1  Visiting a Showroom  104Dialogue 2  Introducing Oolong Tea  105Section 3  Exercises  108Section 4  Extensive Reading  109Unit 4  Incentive Travel  111Section 1  Introduction  111Section 2  Dialogues  112Dialogue 1  Announcing a Schedule  112Dialogue 2  Arranging for an Incentive Travel  112Section 3  Exercises  116Section 4  Extensive Reading  117Part Four Scenic Spot EnglishUnit 1  Dujiangyan Irrigation Project  121Section 1  Introduction  121Section 2  Dialogues  122Dialogue 1  Visiting Dujiangyan Irrigation Project  122Dialogue 2  Visiting Li Dui Park  123Section 3  Exercises  127Section 4  Extensive Reading  128Unit 2  Mt. Qingcheng  129Section 1  Introduction  129Section 2  Dialogues  130Dialogue 1  Talking About Taoism  130Dialogue 2  Visiting Shangqing Temple  131Section 3  Exercises  134Section 4  Extensive Reading  135Unit 3  Leshan Giant Buddha  136Section 1  Introduction  136Section 2  Dialogues  137Dialogue 1  A Panoramic View of Leshan Giant Buddha  137Dialogue 2  Leshan Giant Buddha  139Section 3  Exercises  142Section 4  Extensive Reading  143Unit 4  Mt. Emei  144Section 1  Introduction  144Section 2  Dialogues  145Dialogue 1  Wannian Temple  145Dialogue 2  The Golden Summit  146Section 3  Exercises  149Section 4  Extensive Reading  149Unit 5  Jiuzhaigou Valley  151Section 1  Introduction  151Section 2  Dialogues  153Dialogue 1  The Shuzheng Lakes  153Dialogue 2  Nuorilang Falls  154Section 3  Exercises  157Section 4  Extensive Reading  158Part Five Chinese Society and CultureUnit 1 An Overview of China  161Section 1  Introduction  161Section 2  Dialogues  163Dialogue 1  How Many Wonders Does China Boast?  163Dialog